Answers in this category:
I forgot my password.
My NetMAX will not boot, even though it has booted correctly many times before.
The NetMAX is up and running. Now what do I do?
Is there any reason I should reboot the NetMAX once it is up and running correctly?
The NetMAX does not seem to respond.
The NetMAX does not show up in my Network Neighborhood or my AppleTalk zone.
The "lnc 1" (PCNet/PCI NE2100 compatible) PCI Ethernet device seems to have a problem sending "large packets" (more than 1000 bytes).
I am unable to use the FreeBSD user utilities vipw, adduser, and rmuser.
How do I add a FreeBSD port to the NetMAX system?
Users are Unable to Change Passwords
How do I make a new boot floppy?
Why do NetMAX exports to AppleShare disappear during COMMIT?
Why aren't my administrative web pages coming up?
I can't get backspace to work during an X-Session. What's wrong?
How do I change the volume for my modem?
Does NetMAX Fire Wall and Professional support Port Forwarding?
Does NetMAX Fire Wall support DMZ?
Does NetMAX Fire Wall detect and thwart Denial of Service (DoS) attacks such as Ping of Death, SYN Flood, LAND Attack, and IP Spoofing?
Does NetMAX Fire Wall perform Stateful Packet Inspection?
I have multiple archive devices, can I use NTFS's ability to stream to multiple files to increase the speed of my backups?
Does NetMAX WebServer and Professional support virtual hosting?
When I click on help in NetMAX, why does it mention options that my NetMAX product doesn't have?
Why doesn't my web browser continue past "Currently Processing Request" when installing new packages?
Can I administer my NetMAX remotely from an AOL account?
Why can't I login as root?
Does the NetMAX support PPPoE?
Do NetMAX's WebServer products support PHP & MySQL?
Can NetMAX FireWall and Web Server run on the same machine?
How do I access your anonymous FTP site?
Why do I see "***truncation***" in my log files?
What version of Red Hat/Linux/FreeBSD "comes with" NetMAX?
How do I get rid of an alert from 2069?
Does NetMAX Fire Wall support VPN tunneling?
When I try to access the NetMAX web interface, I get an internal server error : "Unable to write (store) SDB file /var/conf/userprefs/…."

Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37 - 4.0x

Applies to: All versions of NetMAX

Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37 - 4.0x

Applies to: All versions of NetMAX

Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37 - 4.0x

Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37

To make this a permanent change, add "/sbin/ifconfig lnc1 mtu 1000" to the boot script/etc/re.local after the comment line in the file "# put your local stuff here".

Note: lnc1 (el-en-cee-one)
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Applies to: NetMAX Free BSD only

Applies to: NetMAX Free BSD

Because NetMAX runs on a fully-functional open-source operating system, advanced users may feel competent to compile and install ports, packages and source manually - at their own risk, of course.
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Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37 - 3.x

Some package installations execute programs which set up users and/or groups. Technically, they are executing the 'pw' program for updating the user/group databases. In a NetMAX installation, the files /etc/pwd.db and /etc/spwd.db are symbolic links to var/conf/etc/pwd.db and /var/conf/etc/spwd.db. Executing the 'pw' program removes these symbolic links, thus circumventing the NetMAX committers' ability to update users and groups.

The known packages which execute 'pw' are gnats-3.104b, ifmail-2.14 and ircd-hybrid-5.3

If you must install one of these packages, first determine what the package has added (gnats adds a 'gnats' user, ircd adds an 'ircd' group, for example). You should then telnet to the NetMAX and log in as the 'root' user. From the shell prompt, enter the following commands

     ln -sf /var/conf/etc/pwd.db /etc/pwd.db
     ln -sf /var/conf/etc/spwd.db /etc/spwd.db

Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37 - 3.x

Windows: Insert a new blank 1.44MB 3.5" floppy disk in Floppy Drive A:. Open up a command prompt and change directory to the 'Floppies' folder on the NetMAX CD-ROM disk. There you will find a batch file called 'makeboot.bat'. Run this batch file by typing "makeboot" to create a NetMAX boot floppy in drive A.

Macintosh: Currently, Cybernet does not support the creation of boot floppies using Macintosh computers. However, using the above procedure with Connectix's Virtual PC does work.

Unix: Insert a new blank 1.44MB 3.5" floppy disk in the floppy drive. Use 'dd' to copy the boot image 'boot.flp' from the 'Floppies' folder on the NetMAX CD-ROM to your floppy drive. For example, under FreeBSD the command would be:

fdformat /dev/rfd0

dd if=/CDROM/Floppies/boot.flp of=/dev/rfd0
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Applies to: NetMAX Free BSD Bld475
            NetMAX Linux 2.0.37

                  All NetMAX versions 

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  #!/bin/sh
  # $XConsortium: xinitrc.cpp,v 1.4 91/08/22 11:41:34 rws Exp $

  userresources=$HOME/.Xresources
  usermodmap=$HOME/.Xmodmap
  sysresources=/usr/X11R6/lib/X11/xinit/.Xresources
 sysmodmap=/usr/X11R6/lib/X11/xinit/.Xmodmap

  # merge in defaults and keymaps

  if [ -f $sysresources ]; then
    xrdb -merge $sysresources
  fi

  if [ -f $sysmodmap ]; then
    xmodmap $sysmodmap
  fi

  if [ -f $userresources ]; then
    xrdb -merge $userresources
  fi

  if [ -f $usermodmap ]; then
    xmodmap $usermodmap
  fi

  # start some nice programs
  #Fix backspace

  xmodmap -e "keysym Delete = 0xFF08"

  geo=`/usr/X11R6/bin/xdpyinfo -display :0.0 | grep dimensions: | awk '{print $2}'`

  geo=`echo $geo | awk '{split($1, a, /x/); a[1]=a[1] - 8; a[2]=a[2] - 98; printf("%dx%d", a[1], a[2])}'`

  netscape -geometry $geo+0+25 &
  startkde

NOTE: You can not test port forwarding from your internal network. It only works from an external network.
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L22Pv2.x

With the proper network appliances, it is possible to have a DMZ, as long as your NetMAX is not the router for your NAT'd network and the connection to the DMZ.

This limitation is caused by the inability to specify between which NICs to apply IP Masquerading (NAT) to.

L22Pv3.x

The current version of the NetMAX FireWall products allow you to enable IP Masquerading between specific NICs, which should allow you to use your NetMAX as the router for your NAT'd network and the connection to the DMZ.

To do this, create a custom firewall rule on the external NIC. The custom rule should have a Category of Forward, an Action of masquerade, and you'll want to specify your Internal NIC's IP address for the source address. Leave every other field at its default setting. This will create an IP NAT between the external NIC and internal NIC involved.
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NetMAX 2.2 - 3.x

NetMAX 4.x

The current version (L2.2Pv3.0 under its new name "Internet Server Suite") supports virtual hosting more than one domain name on a single IP address.
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Only NetMAX Professional comes with LDAP and news service.

NetMAX Fire Wall only comes with one administrative user, and does not have mail or ftp services.
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AOL's proxy server insists on cacheing pages, even when it shouldn't which results in you being served the login page instead of being served the dynamically generated web page at the same URL.

In general, you should set your web browser to:

1. Access the internet directly (not through a proxy server).
2. Disable cacheing (retrieve document from remote site each time as opposed to once per session).
3. Enable cookies.
   
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If you are unable to login at the console as root, you may need to enable login access by going to Home|Users|Login Access, checking the box that says "Root console and 'su' access enabled", entering a root password, confirming the password, and commiting these changes.
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www.roaringpenguin.com (PPPoE client script).

This is completely third party software and is in no way supported through technical support. PPPoE support in the interface may be added in later releases.
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NetMAX is not distributed with MySQL because of licensing issues. For that reason, PHP is not compiled with MySQL support (in version 3.2 and earlier). As of version 4.0, PHP is compiled with MySQL support, although you will still need to enable MySQL. If you are running NetMAX 3.x or older, you can still use PHP to access a MySQL database with your NetMAX product. However, you will want to visit php.net and mysql.com for information on installing PHP with MySQL support.

Note: Until, L2.2Pv2.2 of NetMAX, although PHP 3.0 was installed, no mime type was created. You will need to create it from Home|Services|WWW| MIME TYPES tab.

To install MySQL on L2.2Pv4.0x, please see: How do I get started using MySQL?

If you are using an upgraded version and need to create the MIME types, they will look like this:

1. Extension: php
   MIME Type: application/x-httpd-php
   Select Local Execuation Method: None
   
2. Extension: php3
   MIME Type: application/x-httpd-php
   Select Local Execuation Method: None
   
3. Extension: php4
   MIME Type: application/x-httpd-php
   Select Local Execuation Method: None
   
4. Extension: phps
   MIME Type: application/x-httpd-php-source
   Select Local Execuation Method: None
   
5. Extension: phtml
   MIME Type: application/x-httpd-php
   Select Local Execuation Method: None

Truncation simply marks off a day or other time period.

Truncation lines with nothing between them signify that there 
was nothing to log during the period between truncations.

NetMAX version 4.0x for Linux is based on the Linux 2.4 kernel.

NetMAX Professional (FreeBSD version) is based on the FreeBSD 3.3 kernel.

If you get an alert from 2069 that won't go away you will need to remove the alerts log.

To do this you must login to the command line interface as root user and type:

rm -f /var/log/alerts
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If you are not doing NAT, NetMAX is capable of routing VPN traffic (including PPTP), as long as you are not denying it with the firewall.

There is a VPN patch available for ipmasq (the IP NAT that NetMAX uses) that should allow some VPN clients to be behind the NAT.

You may read up on it at:

http://www.impsec.org/linux/masquerade/ip_masq_vpn.html.

Please note that we can't support your installation of this patch.

For more information about Microsoft VPN and NAT, please see their knowledge base article at:

http://www.microsoft.com/windows2000/techinfo/reskit/samplechapters/inbe/inbe_vpn_ymsi.asp.

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