(Category) (Category) NetMAXFAQ :
Hardware
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Answers in this category:
(Answer) Is the WinChip-200 compatible with NetMAX?
(Answer) Can I use my General Instruments SB1000 one-way cable modem with NetMAX Fire Wall?
(Answer) How do I get NetMAX to use all of my memory (RAM) if it is't automatically detected?
(Answer) Why does the NetGear FA-310 card not work with my NetMAX Linux RH52Pv2.0?
(Answer) Why does my Intel Ethernet Pro 100 NIC stop responding and give me the "eth0: Too much work to do at interrupt, status=0x4050" error?
(Answer) Does NetMAX FileServer/Professional support IDE tape backup devices?
(Answer) Does NetMAX support hardware level RAID?
(Answer) I keep getting a message saying there are no rx buffers and/or no resources for my Intel EtherExpress Pro card. What's wrong?
(Answer) Are USB keyboards compatible with NetMAX?
(Answer) I upgraded to NetMAX 4.04 and my SCSI RAID controller (or Wireless Card) stopped working. How can I fix this?

(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Is the WinChip-200 compatible with NetMAX?
Applies to: All versions of NetMAX
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The WinChip is a Windows only chip. Cybernet Systems does not support this CPU.
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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Can I use my General Instruments SB1000 one-way cable modem with NetMAX Fire Wall?
Applies to: NetMAX version 2.1
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The General Instruments SB1000 is supported in the NetMAX L22PV2.1 product.

In order for the NetMAX to recognize it, you must set up the SB1000 driver. This requires configuring Linux's Plug-and-Play (PnP) system. The simple method, which should work for most installations, is to:

  • Obtain a "root" shell on your NetMAX. Use "telnet" to log in as an administrator, and then "su".
  • Type the following command:
    /sbin/pnpdump -c | /bin/sed -e 's;(CHECK);;' > /etc/isapnp.conf
    
  • It is extremely important to check the resulting /etc/isapnp.conf file to make sure that the GIC board has the correct IO 0 BASE, IO 1 BASE, and INT 0 IRQ values. If you have the Microsft Windows drivers installed, then you can use the System Control Panel to determine the correct values for these parameters. Also check this file for conflicting IO and IRQ parameters regarding other devices that the PnP setup software ma have found.

  • Type the following command:
    echo "sb1000" >> /etc/netmods.list
    
    (note that there are two ">" characters)

  • Reboot your NetMAX for the changes to take effect.
Now, when configuring dial-out modems (Home -> Network -> Interfaces -> ttyS#), you will see a checkbox for Use with a CableModem. Check this box, and enter the frequency (in MHz) that you will be using (your Cable provider must give you this information). You will probably want to set the Enable IP NAT option as well.

After setting up the dial-out modem, visit the Home -> Network -> Routing page and set the Default Router to the dial-out modem you just configured (ttyS#).

Then visit the Home -> Network -> DNS page and set the Allowed to use InterNIC checkbox, so your NetMAX can resolve names on the Internet.

Lastly, Commit all of these changes.

The next time your NetMAX needs to access the Internet, it should automatically dial your Cable service provider.


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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
How do I get NetMAX to use all of my memory (RAM) if it is't automatically detected?
Applies to: NetMAX version 2.x - 4.0x
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Try running this command from the shell prompt, logged in as root:

RAM

It will ask you if the amount of memory you currently have is correct. Answer n, and it will ask you how much you really have.

You'll have to reboot to get the OS to pick up the changes.

We have found that Linux has a problem finding the memory in some hardware configurations.

Also, you can specify how much memory you have at the Linux boot prompt. When you reboot your NetMAX machine, you should get the Linux boot prompt for 30 seconds at the console. At this prompt type:

linux mem=###M

Where ### is the amount of memory in megabytes. For example, if you have 128M of memory, and the machine is only recognizing 64M, you would type:

linux mem=128M

(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Why does the NetGear FA-310 card not work with my NetMAX Linux RH52Pv2.0?
Applies to: NetMAX version 2.0 - 2.1
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The NetGear FA-310 ethernet card is a Tulip clone which uses the Digital 21x4x chipset. This chipset is not supported in Red Hat Linux 5.2, and therefore is not supported by NetMAX Linux RH52Pv2.0.
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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Why does my Intel Ethernet Pro 100 NIC stop responding and give me the "eth0: Too much work to do at interrupt, status=0x4050" error?
Applies to: NetMAX version 2.x - 3.x
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This may happen on occassion on machines that are under heavy loads. You can increase the max_interrupt_work value to resolve the problem.

You would add this line to the /etc/conf.modules file:
options eepro100 max_interrupt_work=40
The variable 40 is just an example, max_interrupt_work uses 20 by defaults. The variable should be determined on a case by case basis.

Note: If you use a number which is to high it potentially could slow down your network traffic.
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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Does NetMAX FileServer/Professional support IDE tape backup devices?
Applies to: NetMAX version 2.x - 4.0x
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Unfortunately IDE tape drives are not support by the NetMAX. Only SCSI tape backups are currently supported.

However, there is a way to add an IDE tape drive from the command line. Here are the instructions:

  1. Add the line "insmod ide-tape" (without the quotes) to the /etc/rc.d/rc.local file.
  2. Add the tape entry in the /etc/devs.conf file.

    An example is given in the file for reference:

    #[TapeDrive]
    #st0=SCSI Tape 1 <-sample scsi drive line

    A sample of what you might enter:

    [TapeDrive]
    ht0=IDE Tape 1

  3. Reboot or run /usr/netmax/etc/rc.d/Devs.first (for 3.x products) or /etc/init.d/netmax_devs (for 4.x products)

You should now see the drive in the interface, under backup devices.

NOTE: This is for reference only as we can only support the interface. Any command line instructions are done at your own risk.
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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Does NetMAX support hardware level RAID?
Applies to: All Linux NetMAX versions
The current version of NetMAX doesn't contain any of the drivers or utilities that will allow you to manage a hardware level RAID.

NetMAX can be installed on a hardware level RAID if:

  1. The hardware level RAID is transparent to the OS (operating system).
  2. The RAID controller appears to the OS as one of the supported SCSI cards.
  3. The RAID controller shows the system drives to the OS with the standard sdX naming schemre.

Most hardware level RAID systems come with a DOS bootable floppy that you use to manage the hardware level RAID, and then you install the OS on the "system" drives that you have created.

It is probably much easier to install NetMAX on a supported SCSI adapter, install the SCSI drivers (and management software if available) for your RAID adapter, and then mount and use the RAID as additional filespace/volumes.
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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
I keep getting a message saying there are no rx buffers and/or no resources for my Intel EtherExpress Pro card. What's wrong?
Applies to: NetMAX version 2.x - 3.x

The following messages are usually caused by an Intel Ethernet Express Pro 100 card sharing an IRQ with other devices:

eth0: card reports no RX buffers.
eth0: card reports no resources.

If you have one of these cards and this problem exists you will need to go through the BIOS to force this card to use a unique IRQ.

If you have two of these cards installed and this problem exists try replacing one of the cards with another NIC (check our compatibility list.) If this does not work make sure that this card is using unique IRQ through your BIOS. For more assistance, refer to the manual included with the network card, or to the manufacturer's website.


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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
Are USB keyboards compatible with NetMAX?
Applies to: NetMAX version 4.0x
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Generally, the answer to this is No. However, many computers will power the USB keyboard through the BIOS, allowing you to use the keyboard to install NetMAX. The keyboard will then fail to work when running NetMAX after the initial install. Since it is still possible to administer the NetMAX machine through the web interface and also to use ssh to get to the console, it should be possible to use a NetMAX machine in this way.

If you need to get in to the NetMAX machine directly, then make sure you have a PS-2 keyboard, and a computer that supports it.
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(Answer) (Category) NetMAXFAQ : (Category) Hardware :
I upgraded to NetMAX 4.04 and my SCSI RAID controller (or Wireless Card) stopped working. How can I fix this?
There is a bug in NetMAX 4.04 where certain SCSI controllers will not work. If you encounter this bug, there is an easy fix for it. You need to remove the Devs.first file. Follow these steps:

  1. Log in to the NetMAX Interface as the administrative user.
  2. In the Files Manager, navigate to the /usr/netmax/etc/rc.d directory. Click on root to begin navigating there.
  3. Remove the Devs.first file by placing a check in the box, clicking on Actions, and choosing to "Delete" the file.

Please note: It has been shown that this bug can also affect Wireless Network card functionality. If your wlanX device gets changed to "Unknown Ethernet" in the interface, then follow the above steps to fix this problem.
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