(Answer) (Category) NetMAXFAQ : (Category) Certified NetMAX Addon Packages : (Category) E-Mail Suite - SpamBouncer and SquirrelMail Web Mail :
How do I ensure that the proper mail is being filtered, and that I am not losing important messages?
Subscribing to SpamBouncer's spam folder for verification.

Purpose:

This document outlines how to subscribe to the "spam" folder created after installing the NetMAX SpamBouncer package. Users should review the contents of the Spam folder regularly to ensure that legitimate correspondence is not being improperly filed.

Prerequisites:

This document assumes the following:     The person performing this procedure is accessing their mail on a NetMAX server using the IMAP protocol.     The system on which mail is being accessed has the NetMAX SpamBouncer addon package installed.

Netscape 6 or later:

  1. Open up Netscape Mail.
  2. Highlight your account name, by clicking once on it
  3. Click on File --> Subscribe
  4. In the Subscribe window, scroll down to the folder named spam.
  5. Click the checkbox next to the spam folder to subscribe to it.
  6. Click OK.
  7. The spam folder should now show up in your list of folders that you are subscribed to in the main window.

Microsoft Outlook:

  1. Open Outlook, and go to your Inbox.
  2. Make sure that your folder list is visible, then highlight the Inbox under the IMAP server.
  3. With the Inbox highlighted, go to Tools --> IMAP Folders...
  4. On the All tab in the resulting window, click the Query button to get a list of all the IMAP folders that reside on the mail server for this account. It may prompt you to enter your username and password again.
  5. After it has finished its query, scroll down in the list of folders to find the folder named, spam, highlight it and click the Subscribe button.
  6. The spam folder should now show up in your list of subscribed folders on the subscribe tab.
  7. Click the OK button when you are done.
  8. The spam folder should now be listed in your folder list in the main Outlook window of your Inbox.

Microsoft Outlook Express:

  1. Open Outlook Express, and highlight your Inbox under your IMAP mail server account.
  2. Go to Tools --> IMAP Folders...
  3. Click on the All tab, then scroll down the list to find the spam folder.
  4. Highlight the spam folder, then click the Show button.
  5. The spam folder should now show up in the list of folders under the Visible tab.
  6. Click OK.
  7. The spam folder should now be listed in your folder list of your server in the main Outlook Express window.

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